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Frequently Asked Questions

Our frequently asked questions area is constantly updated with new questions coming from our users and stakeholders.

Q.1. How to register Sender ID?
Q.2. TRA Regulations and Guidelines
Q.3. TRA Updated Regulations for Promotional sms In UAE
Q.4. What is the Bulk SMS service?
Q.5. What is Unsolicited Electronic Communications Policy (UEC)?
Q.6. What is new the Mobile Spam policy?
Q.7. Will there be any changes to how the Bulk SMS service is provisioned due to the introduction of the new Mobile Spam Policy?
Q.8. Will there be any changes to how the Bulk SMS service is provisioned due to the introduction of the new Mobile Spam Policy?
Q.9. What is the connection between the Bulk SMS Service with UEC and the new Mobile Spam policy?
Q.10. What impact will the new spam policy have on EITC or its Bulk SMS customers?
Q.11.Which section of the Mobile Spam Policy includes details about mobile subscribers’ consent principles?
Q.12. How to Send SMS - in 5 Steps
Q.13. How to Send Group SMS
Q.14. How to Send Bulk SMS
Q.15. Personalized SMS
Q.16. How To Use Address Book
Q.17. How To Use Reports